Returns & Refunds policy

You are entitled to cancel your order within 1 day without giving any reason for doing so.

You can inform us of your decision by e-mail info@ellipticals.com

We will reimburse you no later than 5 work days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

You must contact customer service for a return authorization number before returning the goods.

The goods were purchased in the last 30 days

The goods are in the original condition

The following goods cannot be returned:

Returns without a return authorization number.

We reserve the right to refuse returns of any merchandise that does not meet the return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

253 2nd Ave W Unit 932 Twin Falls ID 83301

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@ellipticals.com